Shipping Policy
Shipping Costs
RealDolls4U is pleased to offer free worldwide shipping for all orders placed through our website.
Additional Shipping Fees: Certain countries might require an additional shipping fee due to various regulations and logistical factors. We strive to minimize this wherever possible, but some regions may necessitate extra charges.
Delivery Estimates
For ready-to-ship dolls located in our USA and EU warehouses:
USA & Canada: Expect delivery within 2 - 7 business days.
EU Countries: Anticipate delivery within 7 - 14 business days.
For customized dolls:
USA & Canada: Estimated delivery spans 2 - 6 weeks.
European Union: Estimated delivery ranges from 3 - 8 weeks.
United Kingdom: Anticipate delivery within 3 - 8 weeks.
Australia & New Zealand: Expect delivery in 3 - 8 weeks.
Please note, these delivery timelines encompass both the manufacturing process and shipping duration. Customization typically requires 1 to 12 weeks, varying based on your selected options. The delivery period can fluctuate due to factors such as location, doll selection, seasonal variations, and the specific manufacturer. Notably, the crafting of ultra-realistic silicone dolls like Starpery, Sino, Zelex may involve extended fabrication times.
Order Fulfillment Process
Order Fulfillment Process
Upon order confirmation and payment:
Your order is sent to our manufacturer.
Our artisans meticulously handcraft your chosen sex doll.
Each doll undergoes stringent quality inspections to ensure impeccable craftsmanship.
Photos of your completed doll are sent to you for your approval.
Upon your confirmation, the doll is carefully packaged for shipping.
The doll is then collected by the courier for transit.
You'll receive an email notification containing a tracking number (activated upon reaching the destination country).
Your doll is expected to arrive within 2 - 8 weeks from the shipping date.
We provide comprehensive after-sales support throughout your doll's lifetime.
Shipment Origin
All orders are shipped from our base in China, the hub of our esteemed sex doll brands. Ready-to-ship orders in the USA and EU are directly dispatched from the respective country’s warehouses.
Tax and Fee Information
Import Duties and VAT/GST Responsibilities: Please be aware that import duties and VAT/GST (Value Added Tax/Goods and Services Tax) are subject to your local authority's regulations and are your responsibility. While we make every effort to cover these costs in most cases, there might be exceptions. We strongly recommend consulting with us or referring to your government's website before placing an order to understand potential duties or taxes that may apply to your purchase.
Discreet Packaging and Privacy
We prioritize your privacy and ensure discreet packaging with no external indications of the package's contents. Your transaction statements will display the discreet name “RD-4U” to protect your privacy and confidentiality.
Alteration of Delivery Dates
You have the flexibility to modify your delivery date by accessing your tracking number on the courier’s website or by contacting them directly. Creating an account on UPS or FedEx websites allows you to access customizable delivery options.
Reasons for Extended Shipping Times
Our commitment to delivering high-quality sex dolls involves intricate handcrafting procedures, resulting in longer production durations. Each doll is uniquely tailored to your specifications, undergoing meticulous creation, meticulous quality checks, and personalized detailing before shipping.